Have a question about a product? We are happy to provide guidance and help you choose which product is right for you!
Have a question about a product? We are happy to provide guidance and help you choose which product is right for you!
FREE SHIPPING AND 60 DAY RETURNS
CUSTOMER SUPPORT
Free FedEx Shipping
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Purchase any item and we will ship it to you anywhere for free. We provide fast, free shipping and insurance to all our shipping destinations, regardless of the order amount. All items are securely packaged and fully insured while in transit to your home or office.
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Shipping Methods
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US orders greater than $500 in value are shipped via FedEx Priority Overnight. International orders over $500 in value are shipped via FedEx International Priority. US orders under $500 in value are shipped via FedEx Two Day Saver. International orders under $500 in value are shipped via FedEx Economy or USPS. Order status and tracking information are available from our website by clicking here.
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Please note: We only ship your order once it has passed through our thorough quality control. Loose diamonds are shipped immediately after passing inspection. All other jewelry and engagement rings will be shipped in one to three weeks, depending on the production schedule of the item(s).
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For your protection, our shipping guidelines are:
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Insure jewelry, to be shipped, for full value
We use FedEx shipping for all orders, due to FedEx's reputation for fast and safe delivery of high value items.
We will only deliver to a physical business, governmental or home address
We cannot deliver jewelry items to PO Box addresses
Shipments of all jewelry items require signature upon delivery. If this will not be possible, we can arrange for your shipment to be delivered to a nearby designated FedEx location.
Allows for an alternative shipping address
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We suggest that any credit card order be shipped to a valid address on file with the credit card company, although alternate addresses are acceptable. We can also arrange to have your package shipped to a local FedEx station for pick-up. You may call our offices at any time for assistance locating the nearest FedEx facility.
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International Shipping
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International customers will be responsible for any duties, VAT, taxes or surcharges levied or charged by their country, so please check with local authorities prior to placing your order to confirm taxes and duties.
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